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Patient’s Rights and Responsibilities

Each patient has a right to

  • High quality health care from clinicians who are experienced and trained to meet your medical needs.
  • Considerate and safe care that respects your social, religious and cultural values.
  • A reasonable response to your requests for treatment.
  • Confidential treatment.
  • Full information about your medical condition.
  • Information compiled in your medical record.
  • Participate in decisions about your treatment.
  • Accept or refuse treatment.
  • Be informed of advance directives and receive assistance with their formulation
  • Be informed of any research that could affect your care.
  • Be informed and consent in writing to diagnostic procedures performed by our staff.
  • Receive appropriate, clinically approved methods to alleviate pain when those methods are available, necessary and meet your health needs.
  • Know the professional experience and certification of our medical providers, our JCAHO accreditation status and other measures of quality.
  • Affordable health care and information about the cost of procedures.
  • Information about the health plans used by All Care Health Center.
  • Influence the operation of All Care Health Center through a board of directors who represent the communities we serve.
  • A fair and efficient process for resolving differences with us.
  • Be informed of the grievance procedures used by health plans in which we participate.
  • Your guardian, next of kin, or legally authorized responsible person can exercise your rights for you if you are unable to participate.

Patient Responsibilities

  • Disclose relevant information and clearly communicate wants and needs.
  • Become involved in specific health care decisions.
  • Work collaboratively with health care providers in developing and carrying out agreed-upon treatment plans.
  • Avoid knowingly spreading disease.
  • Show respect for other patients and health care workers.
  • Avoid eating and drinking in the health center.
  • Disclose financial information and pay for services responsibly.
  • Abide by administrative and operational procedures of health plans, health care providers and government health benefit programs.
  • Report wrongdoing and fraud to appropriate authorities.
  • Use All Care Health Center’s internal complaint and appeal processes to address concerns that may arise.

All Care Health Center is a FTCA (Federal Tort Claims Act) Deemed Facility.

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