Walking Forward with Confidence: A Story of Care
At 52, Sandra was doing her best to manage her diabetes, but even simple tasks—like finding the right shoes—had become a challenge. Her condition required specialized supports to protect her feet and maintain her balance, yet she couldn’t afford the new tennis shoes to go with them. Without the proper fit, every step carried the risk of falls, pain, and worsening health.
When Sandra shared her struggle, Tracey, a Community Health Worker at All Care Health Center, stepped in. She reached out to multiple providers in the area, searching for a solution that would work with Sandra’s insurance. Through persistence and creative problem-solving, Tracey found a provider willing to process the shoes under a different code—making them accessible to Sandra.
At All Care, care goes beyond prescriptions and lab results. It’s about addressing the everyday needs that keep patients safe, healthy, and independent. Thanks to Tracey’s advocacy and support, Sandra now has the proper shoes she needs to stay steady. With the right care—from her feet to her entire health team—she’s walking forward with confidence and comfort once again.
*Names have been changed to protect patient privacy.
