Open Health Insurance Enrollment Closes January 15th: Is your appointment scheduled?

During open enrollment in 2022, Sandi Donehoo worked with a teacher seeking a more affordable insurance plan. He was so pleased with the insurance that Sandi was able to help him get it. He asked her if he could schedule an appointment for 2023. She told him she could not schedule an appointment with him that far out due to an upcoming transition in All Care’s scheduling system. He would not receive a reminder call without an appointment in the appropriate system. However, Sandi set an appointment with him in her Outlook calendar and wrote him an appointment card. This gentleman showed up to his appointment a year later, with his appointment card in hand, to meet with Sandi for his annual insurance enrollment. After another successful appointment, he plans to return to meet with Sandi in 2024 to reevaluate his insurance plan.

Sandi has worked at All Care Health Center since October 2022. She is a Certified Application Counselor for Marketplace and can assist with Medicaid. She has been employed in health insurance enrollment roles for many years. Sandi also processes almost all All Care’s Sliding Fee Scale applications and assists patients with Hope Medical Outreach Coalition Applications. She is a fountain of knowledge for community resources – especially the nuances of Medicaid. Sandi plans to receive SHIIP (Senior Health Insurance Information Program) training this coming summer. SHIIP is a free service that helps Iowans to navigate their Medicare options.

All Care’s Access Services team encourages anyone needing Marketplace assistance to schedule an appointment at All Care by calling (712) 325-1990. Assistance is free to anyone in the community.